Conflict management is an important skill for any modern entrepreneur. Think back to the last conflict you faced. What thoughts and feelings did you have at that moment? Anger? Fear? Grievance? Irritation? If you are a manager, have you ever broken up with an employee because of constant disagreements? Conflicts are accompanied by a feeling of discomfort, which is why they are so unpleasant. But with our online course, you'll be able to understand that conflict is not an indicator that things are bad. The indicator will be how you deal with it. That's what you have to learn!
You'll learn about the nature of conflicts that can arise within your team, explore the types and causes of disagreements, and consider conflict management techniques that will help you get out of difficult situations. You'll also realize that preventing conflict is easier than resolving it.
The acquired knowledge and skills will help you in the analysis of conflict situations. You will learn how to organize and conduct negotiations to resolve conflicts that arise in the process. Thanks to this, you will be able to create a friendly atmosphere in the team, which will contribute to the development of your business!