Intercultural communication

How to collaborate effectively with partners from different cultures, to work for foreign companies and to attract customers from across the world

5.0
(2 reviews)
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What you will get:

Understand what culture is and learn why it is essential to study other countries’ traditions and rules
Learn about the barriers to effective communication with people from other cultures and how to overcome them
Take a detailed look at direct and indirect communication styles in intercultural communication
Explore cultural dimensions of different countries
Begin to build your cultural awareness skill

About this course

In the globalization era, companies and projects are becoming increasingly international. Today, we have opportunities to collaborate with partners from different countries, work for foreign companies and attract buyers and customers from across the world. But this requires language skills and an understanding of intercultural communication. After all, cultural differences can lead to misunderstandings and conflicts. How can this be avoided? You’ll learn about it in our new online course!

During the course you’ll understand how to communicate with people from different countries and cultures. You’ll become familiar with the concept of culture and learn what issues can emerge if you don’t take into account the cultural characteristics of customers, buyers, investors and consumers. You’ll develop your cultural awareness. You’ll find out more about your background’s specifics. You’ll learn to separate cultural generalizations from stereotypes and perceive other cultures with an open mind. Verbal and nonverbal behavior can also hinder effective intercultural communication. You’ll master how to use them to enable your interlocutor to understand you. You’ll find out how to properly prepare for communication. You’ll see why it is important to relax and overcome the fear of making a mistake. Most importantly, you’ll realize that culture is something dynamic. The world is changing, generations replace each other, and globalization is on the rise. The skills and knowledge you gain will help you to remain open and adaptable and to achieve your most ambitious goals!

Course structure

Lesson 1. What is culture and why it is important to take into account cultural background

17:46 min
1 quiz
1 case
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Lesson 2. Cultural dimensions: individualism, power distance, uncertainty avoidance

10:46 min
1 quiz
1 case
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Lesson 3. Cultural dimensions: attitude toward time, masculinity, and indulgence

8:39 min
1 quiz
1 case
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Lesson 4. Cultural awareness

9:45 min
1 case
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Lesson 5. Verbal and nonverbal communication

8:26 min
1 quiz
1 case
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Lesson 6. Tips for effective intercultural communication

7:13 min
1 quiz
1 case
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Reviews

Елизавета

5.0

Куулар Айлаш Орлановна

5.0

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