Management During Crises. Effective Team Communication

How to proficiently manage a company, motivate your employees in difficult times, tackle a crisis and get out as a winner.

5.0
(4 reviews)
Preview

What you will get:

Change your perception of the crisis.
You will learn about what actions a leader should take first during a crisis.
You will understand how to optimize business processes
You will study the 5 steps to creating business innovation.
You will get a checklist to help you determine whether your team is ready for change.

About this course

Any company goes through tough times when it may shut down. How it survives time like that and how it gets out of it depends on many factors, but employees play an important role, how they react to what is happening in the company. During a crisis, a leader needs a strong team, which will share the perception of the crisis as a new opportunity. Our online course will help you prepare your team for challenges and achieve difficult and ambitious goals together with the team.

While taking our course, you will change your attitude to the crisis and learn to see the positive aspects of it. We will tell you how to proficiently manage a company during difficult times. You will study team management when there is a crisis. This will help strengthen the team spirit and make each employee involved. The acquired knowledge will help you organize and maintain a reliable team, with which any challenges will be perceived as new opportunities!
Skills you will get:
  • Change management
  • Decision-making
  • Conducting meetings
  • Motivation management
  • Risk management

Course structure

Lesson 1. Lesson 1. Crisis is a time of opportunity

16:34 min
2 additional material
1 quiz
1 case
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This lesson will help you change your perception of crisis. You will understand such times open up many opportunities for a company. You will study the stages of company development that will help you anticipate a crisis.

In the supplementary materials, you will find six anti-crisis principles according to Ichak Adizes. You will also explore the types of work teams for solving common business problems.

Lesson 2. Lesson 2. Business management during the crisis

5:39 min
3 additional material
1 quiz
1 case
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In this lesson, you will learn the basics of crisis management. You will find out what to do first if your organization goes through difficult times.

In addition, you will learn how to optimize business processes and master the 5 steps to creating innovations in business and study the methodology for describing business processes.

Lesson 3. Lesson 3. The ideal team to overcome the crisis

5:08 min
2 additional material
1 quiz
1 case
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In this lesson, you will learn what type of employees will help your business reach a new stage of development.

In the supplementary materials, there is a crisis management checklist to help you determine if your team is ready for change. You will also study the T-shaped behavioral indicators of employees.

Lesson 4. Lesson 4. Leadership in times of crisis

5:58 min
2 additional material
1 quiz
1 case
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In this lesson, you will learn about the actions a leader should take when there is a crisis.

In addition, you will learn how you can remain strong as a leader in difficult situations, and will get familiar with the principles of success of Steve Jobs.

Lesson 5. Lesson 5. Methods of non-material motivation

6:45 min
3 additional material
1 quiz
1 case
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This lesson focuses on techniques of immaterial employee motivation.

In the supplementary materials, we have prepared salary reduction tactics for you that will keep your team motivated. You will learn how to identify personality types using the DISC method, and how to organize a project competition for your employees.

Lesson 6. Lesson 6. Anti-crisis rules of communication with employees

4:17 min
1 additional material
1 quiz
1 case
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In this lesson, you will learn about HR crisis management. You will understand how to prepare your employees for change, and how to support them.

Lesson 7. Lesson 7. Communication when working remotely

5:47 min
3 additional material
1 quiz
1 case
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In this lesson, we will show you how to effectively interact with your remote team.

In the supplementary materials, you will receive 5 life hacks for working with employees remotely. Also, you will study the 4 working conditions of the team' and get a list of services for remote communication.

Lesson 8. Lesson 8. Neutralization of conflicts in a team

8:33 min
3 additional material
1 quiz
1 case
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The focus of this lesson is on creating a conflict-free work environment in a team. You will learn how conflicts arise and how to resolve them.

Additionally, you will learn how to receive employee feedback before a promotion. You will also learn strategies for resolving conflicts and how to draw a map of conflicts.

Certificate

Upon successful completion of the course, you will receive a certificate in your email. It will confirm the knowledge and skills you will have acquired.

Certificate

Reviews

Бушуев А. И.

5.0

valentina.tyrenko

5.0

ABDELLAH JEMAL SEID

5.0

the team is an important element of any improvement project.

1
2

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