Managing an X-Functional Team

How to effectively manage an X-team and achieve the most ambitious goals with it

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What you will get:

Learn what a cross-functional team is and how to assemble one
See what leadership qualities and knowledge you need to have to manage such a team
Find out what qualities you should pay attention to when selecting candidates for a cross-functional team
Realise how to turn a “regular” team into a cross-functional one
Learn to define goals and objectives for effective cross-team work

About this course

People often work among specialists who do similar work to theirs: engineers with engineers, lawyers with lawyers, financiers with financiers. Employees who are professionals in one field and work in an environment of similar specialists are accustomed to working according to traditional scenarios. However, when you need to solve a non-standard problem in a short time, for example, create an innovative product, increase team productivity or improve customer service, the traditional work system does not always guarantee the best result. Creating a cross-functional team will help you with this.

Cross-functional teams are a trend that is gaining increasing attention. They are already the absolute norm for the IT industry and other areas of business, but the idea itself is not so new. Cross-functional teams first appeared in the 1950s. Since then, the idea of cross-functional teams has become widespread. But how do you know when you need a cross-functional team, what its benefits are, and how to assemble one? Well, our online course will help you answer all these questions.

You will learn what a cross-functional team is and why it is better than traditional teams in some areas. You will receive all the necessary tools to find the right people, assign roles, build effective communication, monitor project development, and train your employees. Managing a cross-functional team is a complex, but interesting and enriching process. The acquired skills and knowledge will help you. Together with your cross-team, you will be able to work on the most impressive and complex projects!
Skills you will get:
  • Project management
  • Monitoring the execution of tasks

Course structure

Lesson 1. What is a cross-functional team?

16:37 min
1 quiz
1 case
In this lesson, you will obtain basic information about cross-functional teams. You will learn the key characteristics of such teams and their advantages over regular ones.

Additionally, you will be able to study the table comparing single-functional and cross-functional teams.

Lesson 2. The role of a leader in a cross-functional team

7:04 min
1 quiz
1 case
In this lesson, you will discover how to manage a team, become a powerful leader, and achieve the best results with your employees.

Read the additional materials for the lesson to learn how to ensure psychological safety in a cross-team.

Lesson 3. Building an X-team

9:49 min
1 quiz
1 case
In this lesson, you will learn how to assemble a cross-team, what qualities of candidates you should pay attention to, and how to help employees adapt to new working conditions.

Additionally, you will discover what to do if an employee’s performance suddenly begins to decline.

Lesson 4. Setting goals and following tasks in an X-team

9:02 min
1 quiz
1 case
This lesson focuses on how to set goals in cross-teams and achieve them effectively.

In the additional materials, you will find an example of a flipchart with the distribution of roles and core and non-core tasks of a cross-team. Furthermore, you will learn how to design a roadmap.

Lesson 5. Communication in an X-team

7:50 min
1 quiz
1 case
In this lesson, you will learn what specific issues can arise in cross-teams, how to solve them, and how to build a safe and trusting environment in your team.

Read the additional materials to discover how to implement a feedback system in a cross-team and explore how cross-cultural communication occurs in teams.

Lesson 6. Where to look for feedback in an X-team

7:58 min
1 quiz
1 case
How do you provide feedback in a cross-functional team, where each member is the only specialist in their field? Who has enough competencies to evaluate the work of a particular professional? In this lesson, you will get answers to all these questions.

Additionally, you will receive a template with retrospective questions.

Lesson 7. Training an X-team

10:26 min
1 quiz
1 case
A cross-functional team brings together employees with different professional and cultural backgrounds. For each of them, this is a potential opportunity to learn something new from each other. So, the last lesson of the course is dedicated to cross-team training.

In the additional materials, you will find examples of skill sets and a checklist for the cross-team leader.


Upon successful completion of the course, you will receive a certificate in your email. It will confirm the knowledge and skills you will have acquired.