Is sales management right for you? Try selling your pen to our artificial intelligence and find out the answer!

Imagine that an HR Manager (played by our AI) asks you to sell them a pen, a book, or a laptop. In a word, to hawk anything – what’s your first action?

I’d feel scared! I’d probably have no clue how to sell.
I’m going to ask you how much time I have to prepare
I will ask for one or two minutes to prepare. I won’t ask if it’s possible to prepare.

How will you start the sale?

I’d say “Hello,” and ask if the recruiter needs help choosing the right pen. That’s what all consultants in shops do!
I’d say “Hello.” and ask if a potential customer is interested in buying the pen
I’d say “Hello,” introduce myself, and I’d ask the potential customer: “How can I help?”

What types of questions will you ask most often?

Closed ones. I need to sell as soon as possible!
Open-ended. This way, I can understand the potential customer’s “pains” better.
I’d ask both closed and open-ended questions in equal proportion

How do you understand the potential client’s “pains” and needs?

I’d ask what’s troubling them. How else can you identify their need without taking a random stab in the dark?
I’d inquire whether the pen they usually use suits them, or if they’re interested in an updated design?
Through special questions, of course! You can’t just ask about their “pains.” They may not even be aware of them.

How do you present the pen?

I’d wax lyrical about the benefits of the pen in general. Then, I’d politely enquire if the recruiter is interested in continuing the dialogue?
I will talk about the benefits of the pen, and I’d base my arguments not only on the “pains” of the potential customer that I’d previously uncovered needs earlier.
I will talk about the benefits of the pen, relying only on the pains and uncovered conditions I identified earlier

Imagine that the interviewer has responded to you with several objections. How will you work through them?

I’d elucidate why this particular pen is better than other rival pens because that’s how you usually make a sale!
I’ve prepared templates for answers so that I wouldn’t break a sweat. I will figure out my arguments according to them.
I will use the information I received during preparation and pre-empt my arguments. Does the customer, for instance, see the pen as a little too pricey? However, a higher price presents value for money because it’s a superior pen and blows the competition out of the water! Okay, do they already own a pen? Well, this pen is a hundred times better, and I’d explain why.

Will you exaggerate the performance of the pen?

Yes. Why not?
Only if I don’t have enough data from the recruiter
No

What tactics, additionally to the traditional oral ones, will you use when selling?

None. I’m selling a pen in a personal conversation. What else would work here?
Well, I’ll probably use my body language more
I’ll use the whole non-verbal, meta-language apparatus!

Let’s say you manage to convince a recruiter to buy the offered product. Would you try to increase their purchase by making a presale?

Yes, of course! I tell them that by buying a pen today, they will get a 50% discount today for a product in another category, for example, a pencil or a notebook. I suggest buying another product.
Yes, of course! I tell you that it would be a good present for a colleague and offer to buy several pens at a discount.
I don’t think so - it’s not what the recruiter asked

How will you complete the sale?

Say thank you and goodbye
I will say thank you, emphasize the benefits of the pen again, and say goodbye
I will say thank you, mention that the buyer made the right choice, and say goodbye